Refund Policy – International

At Leathwoods Watches, we aim for 100% customer satisfaction. Most of our products are eligible for return within 30 days of delivery, provided they are unworn, in original condition, and returned in their original packaging.

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Personalized Products

Personalized items (such as engraved watches) cannot be returned, unless the product is defective or damaged upon arrival.

In such cases, please contact us at contact@leathwoods.com with a clear description and photographic evidence of the issue.

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Non-Returnable Items

• Personalized products (unless defective or damaged)
• Gift cards
• Items returned more than 30 days after delivery

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Return Conditions for Standard Products

To be eligible for a refund:

• The item must be unworn and in original condition
• The return request must be made within 30 days of delivery
• A receipt or order number must be included

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Refunds

You will be notified once your return has been received and inspected. If approved, your refund will be issued automatically within a few business days.

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Late or Missing Refunds

• First, check your bank account again
• Then contact your bank or credit card company (it may take some time before a refund is officially posted)
• If you’ve done all of this and still haven’t received your refund, please contact us at contact@leathwoods.com

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Exchanges

We only replace items if they are defective or damaged upon arrival. Please email us with photos of the issue to initiate an exchange.